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Podcast

The Operator's Playbook.Conversations with the people who run them.

I started The Operator's Playbook to sit down with people who actually run service businesses, not to theorise about them. You get real conversations about what nearly broke the business, and the systems that held it together. Most episodes so far are with accounting firm owners and advisors, because that industry has taught me the most about what a well-run business actually looks like. No script, no fluff.

Think you would make a good guest? Email hello@weflowpro.com and tell me about your business.

The Operator's Playbook, hosted by Bianca Basilio
Episodes

All 7 episodes so far

Newest first. New conversations go up as they are recorded.

Thumbnail for the episode 40 Years In: Why Most Accounting Firms Never Become a Business, with guest Mark Holton OAM

40 Years In: Why Most Accounting Firms Never Become a Business

Mark Holton OAM · Smithink

42:29

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Thumbnail for the episode The Real Reason You're Always Chasing Clients, with guest James Rose

The Real Reason You're Always Chasing Clients | James Rose

James Rose · Content Snare

25:12

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Thumbnail for the episode Why More Software Isn't Solving Accounting's Biggest Problems, with guest Trent McLaren

Why More Software Isn't Solving Accounting's Biggest Problems | Trent McLaren

Trent McLaren · Journey, Vinyl & The Firm

34:25

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Thumbnail for the episode What a Liquidator Wishes Every Business Owner Knew, with guest Liam Bailey

What a Liquidator Wishes Every Business Owner Knew | Liam Bailey

Liam Bailey · O'Brien Palmer

31:03

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Thumbnail for the episode Why This Firm Turns Away More Clients Than It Takes On, with guest Elle Green

Why This Firm Turns Away More Clients Than It Takes On | Elle Green

Elle Green · Acctivate Business Accountants

23:57

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Thumbnail for the episode Why Clients Don't Care What Software You Use, with guest Paul Sweeney

Why Clients Don't Care What Software You Use | Paul Sweeney

Paul Sweeney · Pretium Solutions

28:01

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Thumbnail for the episode Why Most Accountants Can't Help You Grow, with guest Peter Ristevski

Why Most Accountants Can't Help You Grow

Peter Ristevski · Investment Plus Accounting Group

24:02

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Get started

Want the systems these operators are building?Start with a call.

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