Missed call text back.The call you miss, answered anyway.
Missed call text back is an automatic text message sent to anyone who rings your business and does not get through. It goes out within about a minute, asks what they needed, and carries on as a normal text conversation, so the enquiry does not end at a missed call.
Below: how it works in practice, what it costs, what changes the price, and when it is not worth paying for.
We run it as part of a managed AI receptionist, not as a standalone gadget. Prices in AUD. No GST applies.
- Texts the caller back within about a minute
- Asks what they needed, in your words
- Books the job, or hands it to you with the details filled in
- Tells you who called and what they wanted
- Works nights, weekends and public holidays
What happens, step by step
Four steps. Nothing for you to press.
The call is not answered
It rings out, the line is engaged, or it comes in after hours. You are on a job, with a client, or asleep.
A text goes out in about a minute
From your business number. It names your business, says you missed them, and asks what they needed.
The conversation carries on by text
They reply when they can. It asks the questions you would ask, sends your standard prices where that fits, and books the job into your calendar.
You get the summary
Who called, what they wanted, what happened next. You ring back only the ones worth your time, and anything urgent comes straight through to you.
A setup fee once, then a monthly fee to run it
Missed call text back on its own is a text with nothing behind it. It moves the problem from your missed calls to your inbox. We run it as one part of an AI receptionist that answers, qualifies and books, so the pricing below is the pricing for that.
The setup is paid once. The monthly pays for the running, the tuning, and a real person to call when something is wrong.
Setup, simple: from $990
One service, one calendar, one or two qualifying questions, your FAQs, missed call text back, and a summary to you after every call. Live in a day.
Setup, standard: from $2,500
Where most businesses land. Several qualifying questions, rough quoting rules, one or two calendars, text and email follow-up, after-hours rules, handover to you, and one connection to the system you already use. Live within a week.
Setup, complex: scoped
Separate scripts per service, real pricing logic, several locations, two or more connections, outbound campaigns, reporting. Quoted once we have mapped it.
Monthly, inbound: from $290
It takes the calls, qualifies, books, texts back the ones it missed, and runs the text and email follow-up. Minutes and texts included by plan.
Monthly, outbound: from $390
It makes the calls you never get to: reminders, quote chasing, reactivation, review requests, on the schedule you set.
Monthly, front desk: from $590
Both, on one number, one thread per customer. Month to month, no lock-in, cancel any time.
Every setup price is a from price, because no two businesses ask the same questions. You get one fixed number after the intro call, not a range, and you get it before anyone starts building. Setup lands between $990 and $3,500 for most businesses. A typical small service business that wants the phone answered, callers qualified and jobs booked is around $2,500 to set up and $490 a month.
The full plan table is on the AI receptionist page, with the minutes and texts included on each plan and what extra minutes cost.
What changes the price
Five things. You can work out roughly where you sit before you speak to anyone.
- How many questions it has to ask"Which suburb and how soon" is a different build to property type, size, frequency and access.
- How many services and calendarsOne service into one calendar is simple. Six services, three staff and different rules for each is not.
- What it has to connect toConnecting the job system or CRM you already use is the biggest single lever. One connection is included at the standard level. A second one moves you up.
- Whether it quotesReading your standard prices out is easy. Working out a price from what the caller describes is a build of its own.
- How many minutes you useThe monthly plan is set by talk time. 200 minutes is about 100 calls. A busy phone sits on a bigger plan, and you move up rather than get a surprise bill.
A missed call today, and a missed call with this running
The same call, both ways.
- The phone rings out or goes to voicemail
- Nothing goes back to the caller
- You see a number hours later, with no name and no reason
- You ring back when you get a minute, if you remember
- You never find out what the ones who did not answer wanted
- A text goes out within about a minute
- The caller answers in their own time, without ringing again
- The questions you would ask get asked
- The job gets booked, or it reaches you with the details already filled in
- You get a summary of who called and what they needed
Your other two options
Both are real choices, and one of them might be the right one for you. Here is what each actually does.
A traditional answering service
A person answers and takes a message. That is better than a voicemail, and for sensitive or complicated calls a human voice is worth paying for.
The limit is what happens next. The message lands with you, and you still have to ring back, ask the questions and find a time in the calendar. Nothing gets booked while you are up a ladder.
Doing nothing
It costs nothing up front. If your phone is quiet and you answer nearly every call yourself, this is a reasonable choice, and we will say so on the call rather than sell you something.
It stops being reasonable when calls go unanswered every week and you cannot say what those calls were worth, because you never heard about them.
The third option is the one we run: a managed AI receptionist that answers, asks your questions, books into your calendar, texts back the calls it missed, and puts the urgent ones through to you. It costs more than nothing and less than a part-time person on the payroll. It also needs tuning as the business changes, and that is what the monthly fee buys.
Questions people actually ask
An automatic text to anyone who rings your business and does not get through. It goes out within about a minute, from your business number, and asks what they needed. From there it is an ordinary text conversation: the caller replies when they can, the questions you would ask get asked, and the job is booked or handed to you with the details already filled in.
There is no separate charge for it. It is included in every AI receptionist plan we run, and those start at $290 a month with a setup fee from $990, paid once. You get one fixed setup number after the intro call. Prices in AUD, no GST applies.
Yes. WeFlow Pro is based in Perth and runs AI phone answering for service businesses across Australia. The receptionist answers in an Australian voice, introduces itself as an AI assistant, says the call is recorded, and books into your calendar. You can keep your number and forward it, or use a local number we include.
Two numbers. Setup from $990, paid once, landing between $990 and $3,500 for most businesses depending on how much it has to handle. Then a monthly fee to run it: inbound from $290, outbound from $390, or both on one number from $590. A typical small service business is around $2,500 to set up and $490 a month. Month to month, no lock-in.
Not from us. A text back with nothing behind it hands you a new inbox to work through. The businesses that get value from this are the ones where the conversation carries on and ends in a booking. If a standalone tool is genuinely what you want, we will point you at one.
Then start with the AI Readiness Audit. It is a fixed-fee diagnostic that maps where time and leads are actually leaking and hands you a ranked plan of what to fix first. AUD 1,529, credited toward your build if you go ahead. It is optional, and plenty of people go straight from the intro call to a quote.
Find out what your missed calls are worth.Start with a call.
A 25-minute intro call. We map how enquiries reach you today, what you use to book, and what should happen when nobody picks up. You leave with one clear price.
Book an intro call