Privacy Policy
Effective 19 June 2026
WeFlow ("we", "us", "our") respects your privacy and is committed to protecting your personal information. WeFlow is a sole-trader business (ABN 64 205 635 390) based in Perth, Western Australia. This policy explains how we collect, use, store and disclose personal information, consistent with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information we collect
When you book a call, contact us, or interact with our website, we may collect your name, email address, phone number, business details, and any other information you choose to provide. We also collect limited technical information automatically, such as your IP address, browser type, and the pages you visit.
2. How we collect it
We collect personal information directly from you — for example, when you complete our booking form, email us, or speak with us — and automatically through cookies and analytics tools when you use our website.
3. Why we use it
We use your information to respond to your enquiries, schedule and deliver our services, improve our website and offering, and — only where you would reasonably expect it or have opted in — send you relevant updates. You can opt out of marketing communications at any time.
4. Who we share it with
We use trusted third-party service providers to operate our business, including a customer relationship and booking platform, website hosting, and analytics tools. These providers only access your information to the extent needed to provide their service to us. We never sell your personal information. We may disclose your information where required or authorised by law.
5. Overseas storage
Some of our service providers store data on servers located outside Australia, including in the United States. By using our website and services, you consent to this transfer.
6. Cookies and analytics
Our website uses cookies for functionality and Google Analytics to understand how visitors use the site, such as which pages are viewed and how visitors arrive. This information is aggregated and does not identify you personally. You can disable cookies through your browser settings, or opt out of Google Analytics with the Google Analytics opt-out browser add-on. Some features may not work as intended with cookies disabled.
7. Data security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure.
8. Access, correction and complaints
You can request access to, or correction of, the personal information we hold about you, or make a privacy complaint, by emailing hello@weflowpro.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
9. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
10. Contact us
If you have any questions about this policy or how we handle your information, email us at hello@weflowpro.com.